Built for the people who say yes.
Regulatory is the most important department when it comes to food safety and patient safety. We've built our whole supply around making your job easier, with every document, every test and every standard ready before you ask.
From food manufacturers and brand owners through to skin-care formulators and advanced wound-care device manufacturers. If your QMS, audit or notified body asks for it, we have it.
Food regulatory. Skin care regulatory. Wound care regulatory.
We don't pretend to be your regulatory department. Your team owns the standards you work to. Our job is to give them the honey, the process control and the test data they need to sign things off with confidence.
Food & Beverage
For food manufacturers, retailers and brand owners. We supply specifications, allergen and origin declarations, and the test data needed to support your label claims and customer audits.
Personal & Skin Care
For cosmetic and personal care formulators. INCI-ready supporting documentation, batch CoAs, allergen and origin declarations, and traceability your team can reference for product files.
Advanced Wound Care
For medical device manufacturers. Tight specification control, sterilisation coordination with vetted partners, retained samples and the raw-material documentation your QA and notified body will request.
We hold the accreditations relevant to a sourcing, packing and warehousing operation. Regulatory frameworks for your end product are owned and interpreted by your regulatory team — we provide the data and documentation that supports them.
Every document your QMS, audit and notified body will ask for.
A complete documentation pack against every batch — pre-formatted for your QMS, or in your own template on request. Available before you place an order, refreshed for every shipment.
If your file lists something we haven't, tell us — we'll add it to the standard pack.
- Certificate of Analysis (CoA)Per drum lot · accredited lab
- Product Specification SheetHoney · packaging · transport
- Safety Data Sheet (SDS)Standard 16-section format
- Declaration of OriginCountry & region documented (producer held confidentially)
- Allergen DeclarationStandard allergen panel
- TSE / BSE StatementFree-from declaration
- GMO / Non-GMO StatementDeclaration & supporting evidence
- Pesticide Residue ReportMulti-residue panel · GC-MS / LC-MS
- Heavy Metals ReportPb, As, Cd, Hg · ICP-MS
- Microbiological ReportTPC, yeasts/moulds, pathogens
- Authenticity ReportC4 sugar, NMR, isotope ratios on request
- Kosher / Halal CertificatesOn request
- Sterilisation CoordinationGamma / e-beam where applicable
- Chain of Custody / TraceabilityDrum → CoA → finished SKU
- Audit PackProcess, transport & warehouse documentation
- Insurance & LiabilityProduct liability cover certificate
A full suite of testing. Quoted and invoiced separately.
We work exclusively with accredited partner laboratories, including Minerva Scientific, QSI and Fera Science, or your own nominated lab. Testing is quoted per scope and invoiced separately from the goods.
Authenticity & Quality
- Pollen analysis (melissopalynology)
- C4 sugar (SCIRA)
- NMR profiling
- Stable isotope ratios
- Diastase / invertase activity
- HMF (HPLC)
- Moisture, conductivity, free acidity
- Sugar profile (F/G ratio)
Manuka-Specific
- MGO (Methylglyoxal) by HPLC
- DHA (Dihydroxyacetone)
- Leptosperin authenticity marker
- UMF-equivalent grading
- Single-source batch verification
Safety & Contaminants
- Multi-residue pesticide panel
- Heavy metals (ICP-MS)
- Antibiotic residues
- Glyphosate
- Pyrrolizidine alkaloids (PA)
- Mycotoxins on request
Microbiology
- Total Plate Count
- Yeasts & Moulds
- Salmonella
- E. coli
- S. aureus
- Clostridium spp. on request
We process and test so your regulatory team can sign off with confidence.
We don't pretend to own the regulatory frameworks. Those change, and they belong to you. What we do is run a tight, traceable process and provide the honey, documentation and independent test data your regulatory team needs to do their job properly.
- Documentation before purchaseWe send the full documentation pack at quotation stage — not after you've committed.
- Positive Release as standardStock is released only once independent partner-lab testing confirms it meets your written specification.
- Audits welcomedCustomer audits and warehouse inspection actively encouraged. Producer identities are commercially confidential, but full process and batch documentation is shared under NDA.
- Direct line to a real humanSpeak to someone who understands your spec sheet, your test panel and your audit timeline.
- Long retention of samplesRetained samples held against every batch for re-test, audit or root-cause investigation.
- Change control & notificationAny specification, supplier or process change communicated in writing in advance.
The questions QA, RA & procurement teams send us most.
Can you supply against our written specification?+
Yes. We work to your specification document, agreed in writing, and Positive Release every batch against it. No batch is dispatched until results meet spec.
What's the turnaround on a full documentation pack?+
Existing-stock documentation: typically 24 hours. Custom panels or bespoke testing: 5–14 working days through accredited partner labs.
Are partner labs accredited?+
Yes. Minerva Scientific, QSI and Fera Science are independent, accredited laboratories used widely across the honey industry. Your nominated lab can also be used.
How is testing charged?+
Standard CoA testing is included in product pricing. Bespoke and additional panels through accredited partner labs are quoted and invoiced separately.
Do you support medical device files?+
Yes — at the raw-material level. We provide tight specification control, sterilisation coordination, retained samples and the documentation your QA team needs. Interpretation of regulatory frameworks remains with your regulatory department.
Can you support our customer or notified body audit?+
Yes. We've supported customer audits and welcome inspection. Process documentation, batch records and warehouse access are available on request. Producer identities remain commercially confidential, shared in summary form under NDA.
What about pesticide and PA testing?+
We test for multi-residue pesticides (GC-MS / LC-MS), pyrrolizidine alkaloids and other contaminants on request. We supply the data — your team applies it to your relevant limits and markets.
How do you handle change control?+
Any change to specification, supplier, process, packaging or origin is notified in writing in advance. Nothing changes silently.
Are your sites BRCGS / SALSA audited?+
Yes — BRCGS Food Safety Grade AA and SALSA accredited. Audit certificates supplied on request.
What about kosher and halal?+
Kosher and halal certificates available on request, issued by recognised certifying bodies.
What consumer warnings should appear on the retail pack?+
At minimum: 'Not suitable for infants under 12 months of age' (infant botulism risk). Buyers should also consider warnings for immunocompromised consumers and an allergen statement covering possible traces of bee-derived material. Final retail labelling, including warnings, allergen declarations and nutrition panels, is the Buyer's responsibility under the food labelling rules of the destination market.
Ready to make your next audit the easiest one yet?
Tell us your application — food, cosmetic or medical — and the standards you're working to. We'll send the full documentation pack and a sample CoA within 24 hours.